The questions we hear at the counter.
Still stuck? Call your nearest branch and a real person will answer.
Do I need to be in the trade to buy?
No. Everyone is welcome. Fabricators and builders buy from us every day, and so do homeowners fixing one window.
How do I get a price?
Walk into any branch, call your nearest branch, or send us a message and we'll call you back within one working day.
What is the difference between HS, Daming and Xclusive?
HS is the great-price range, Daming is the standard range and Xclusive is the premium range. Every HS branch stocks all three, and the product codes are the same, so it's easy to compare. Ask us which one suits your job.
Which colours do you have?
White, black, bronze and charcoal, all with premium powder coating. We also stock natural silver (anodised) and plain unpainted (mill). Not every item comes in every colour, so ask your branch.
Do you cut to size?
We sell full lengths and don't cut to size at the counter. Most lengths are 6 m, 6.5 m or 7.25 m.
Can I collect the same day?
Yes, if it's in stock. Pay, and we'll load it for you. Lengths are long, so bring a bakkie or a roof rack.
Do you deliver?
Each branch delivers to the towns around it. Ask your branch about delivery days and costs.
How can I pay?
Cash, card or EFT at the counter, or your account if you have one.
Can I open an account?
Yes. Regular customers can buy now and pay within 30 days, up to an agreed limit. Ask at any branch and we'll take you through the application.
When are you open?
Monday to Friday 7:30am to 4:30pm, and Saturday 8am to 12pm, at every branch. Closed on Sundays and public holidays.
Can you match a profile I already have?
Often, yes. Bring in a short piece, or send a clear photo with a ruler next to it. If we don't have it, we'll tell you honestly.